June 2016

Treating All Patients with Respect: Cultural Proficiency at the Border and Beyond

Equity, Health and Well-Being

This activity was originally released on June 7, 2016 and is available for continuing education credit until June 6, 2022. Last reviewed/updated on January 21, 2020.


About this Independent Study

Clinicians who see border populations often do not know how best to incorporate patients’ cultural and life situations into their counseling and care. This can lead to a patient not accessing or returning for care, which has implications for those patients with a chronic disease, such as HIV.

Participants will integrate cultural proficiency skills in collaboration with patients in planning care that is clinically and culturally appropriate and realistic for the clients’ circumstances. Providers will be able to establish more trusting relationships with clients through culturally proficient communication skills.

Who Should Attend

Staff and volunteers of health care sites that see patients from a variety of cultures, especially those who have crossed or often cross the US / Mexico Border. Staff includes counselors, nurses, clinicians, doctors, social workers, and others who interact with clients.

Learning Objectives

At the end of this training, participants will be able to:

  • Discuss the components of cultural proficiency
  • Assess personal areas for skill development in cultural proficiency
  • List considerations when working with a client who lives near or who crosses the U.S./Mexico border
  • Discuss the implications of cultural proficiency for retention in care of the HIV + client as they pertain to the Hispanic/Latino immigrant population.


Deliana Garcia is the Director of International Projects, Research, and Development for the Migrant Clinicians Network. Del has been involved with migrant populations for 20 years and presents on the health needs of migrants and the disparities in the provision of health care services they suffer.

Cardea Services has been a leader in cultural proficiency efforts across the U.S. for decades. Cardea partners with organizations to build capacity for cultural proficiency at both the individual and organizational/systems levels.

Registration & Fees

The independent study is free of charge.

There is no fee for a certificate of participation.

There is no fee for a continuing education (CE) certificate.

Continuing Education (CE)

Cardea Services is an approved provider of continuing nursing education by Montana Nurses Association, an accredited approver with distinction by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this CE activity 1 contact hour(s) will be awarded.

Successful completion of this continuing nursing education activity includes the following:

  • Completing the entire CE activity
  • Completing the online evaluation
  • Submitting an online CE Request

Certificates can be requested for one contact hour of Community Health Work (Texas) or Social Work continuing education.

Cardea Services is an approved provider of continuing education credits by: The Texas State Board of Social Worker Examiners, provider #1682; and the Texas Department of State Health Services, Cardea Services, Certification #44


This independent study is made possible by the South Central AIDS Education & Training Center – Region 6, HRSA grant no. U1OHA29290.



Contact Lori Weber at 512.474.2166 or [email protected]